Solutions · Banks

Physical security for branches, cash handling areas and vaults

For a bank, security means a strict access procedure, provability of every action involving valuables and a clear picture of customer flow. n7kel designs and implements security entry airlocks, access control and video surveillance (n7kel Access), analyzes customer flow in branches (n7kel Flow) and adds video analytics with tamper-protected evidence.

Security entry airlock diagram: street, a cabin with two doors and a card or face reader, the secured zone; the cabin is linked to the security console, video surveillance and the passage log

Challenges

What matters to a bank

  • 01

    Entry into secured zones

    Strictly one person at a time, authorized staff only, with every passage recorded.

  • 02

    Cash handling area

    Cash operations, counting and transfer of valuables — under observation and with evidence.

  • 03

    Vault

    Dual control, access according to procedure, a log of entries and exits.

  • 04

    Provability

    An event record must be protected against retroactive editing and independently verifiable.

  • 05

    Customer flow

    Queues, waiting times, load on service windows and ATMs, service quality.

  • 06

    Visitor checks

    If the bank requires it, vehicle license plates and faces are checked against wanted lists under an agreement with government authorities.

  • 07

    Consultation quality

    Mandatory wording and disclosure of terms in conversations at service windows.

  • 08

    Data in one place

    Entries, events, conversations and transactions across all branches — for investigations and audits.

n7kel Access · we design and implement

Security entry airlocks and access control

We design, supply and implement security entry airlocks and access control for cash handling areas, vaults and staff-only zones.

  • security entry airlocks (mantrap portals) admitting one person at a time;
  • card and face access, permissions by zone and time;
  • dual control at the vault entrance using the access control system;
  • integration with the security console and the video surveillance system;
  • an entry log for the security department;
  • learn more on the n7kel Access page.

n7kel Flow

Customer flow in the branch

Branches serve a large flow of customers. n7kel Flow shows queues, waiting times and the load on zones: waiting areas, service windows, ATMs, consultations.

Customers who have provided their face to the bank themselves and given consent are recognized at the entrance. For them, visit analysis is available: how much time the customer spent in each zone of the branch and what they did — waited, were served at a window, used an ATM, had a consultation.

  • in n7kel Flow, all other visitors are counted anonymously — only headcount and waiting time; checks against wanted lists are a separate module that works only under an agreement with government authorities (see below);
  • the recognition module is enabled only by the bank’s decision, and the bank is the data controller;
  • at the entrance, a face is compared only with the reference images of customers who have given consent; no reference images are created for other visitors, and the processing scheme is agreed by the bank’s lawyer before the module is enabled;
  • a customer can withdraw consent — the reference image is deleted.

More about n7kel Flow

Illustration: branch floor plan, zone occupancy, a queue and the route of a customer who has given consent. Sample data.

n7kel Vakhta

What the system sees

  • cash counting — a workplace action flag with a frame and a video clip;
  • post occupancy: whether a teller post or security post is unattended;
  • staff identification against reference images — whether the person at the post is authorized; only with written consent, and the separate “no reference” status is never treated as a mismatch;
  • entry into a marked zone — a critical event with an immediate notification;
  • a person on the floor and low light.

Every event is signed and included in a chain of records. An evidence package can be verified by an independent program — without our server and without our involvement.

Shop assistant counting banknotes at the counter — action “Counting cash”; face blurred
Counting cash is marked as an action. Stock footage, faces blurred.

Module under an agreement with government authorities

Wanted-list checks

If the bank requires it, vehicle license plates at the entrance and visitors’ faces are checked against the wanted lists of the Ministry of Internal Affairs, the National Security Committee and other authorized bodies. The module is available only under an agreement with the relevant government authorities and in the manner established by law. In the event of a match, a notification goes to an authorized member of the bank’s security department and, as the agreement provides, to the authority.

Illustration: license plate and face checks, one match routed to the duty officer. Sample data.

Scenarios

Typical scenarios in a bank

n7kel products — functions of our AI on your cameras. We design and implement — security systems that we supply, install and integrate.

LocationSituationWhat n7kel does
Entrance to the cash handling areaTwo people entering on one passWe design and implement: a security entry airlock admitting one person at a time
VaultEntry without a second employeeWe design and implement: dual control using the access control system
Cash handling areaCash counting outside the proceduren7kel video analytics: an action flag with evidence
Teller postPost unattended, an unauthorized person at the postn7kel video analytics: post occupancy, identification against reference images
Staff-only zonesEntry into a restricted arean7kel video analytics: a critical event; we design and implement: access control
Branch and perimeterVideo surveillance, integration with securityWe design and implement
Customer service hallThe queue is growing and the windows cannot keep upn7kel Flow: queues and waiting times, long-queue notification
Customer service hallHow a customer’s visit goesn7kel Flow: time in the waiting area, at a window, at an ATM, in a consultation — only for customers who have given consent
Service windowProduct terms not disclosedn7kel Voice: checks for mandatory wording — with customers notified
Vehicle and pedestrian entrancesA wanted vehicle or personThe database check module — only under an agreement with government authorities

IT and information security requirements

  • fully autonomous installation: the server and archive are inside the bank’s network, with no external connections;
  • network segmentation: cameras in a separate segment, no inbound connections from the internet to the video analytics equipment;
  • roles and access log: every view and download of a frame is logged, including actions by the vendor’s staff;
  • keys for external systems with separate permissions, signed webhooks;
  • retention periods are configurable, and deletion on expiry is recorded in the integrity log;
  • all data stays within the bank’s environment, is confidential and is not shared with third parties, except where expressly provided for by the agreement and the law; any restrictions needed are configured at the bank’s request;
  • integration with the core banking system, queue management system, access control, security monitoring consoles and any other bank systems — as part of the project.

What is needed to start

n7kel AI is trained and tested on ordinary 2D images, so the cameras you already have are suitable. 3D cameras are supported too, if they are already on site or the task requires them.

  • a survey of the branch or cash handling area: entrances, teller posts, vault, existing access control and video surveillance;
  • requirements of the security department and IT for hosting and access;
  • a design for security entry airlocks and access control based on the survey;
  • a video analytics pilot at 1–2 sites for 2–4 weeks, with a report against agreed criteria.

Let’s discuss your site

We will survey your branch, cash handling area or vault and propose a design. The price is determined after the survey.

Frames show n7kel AI output on licensed stock footage and on a synthetic checkout scene; people’s faces are blurred. Screenshots show demonstration data; the interfaces in the illustrations are schematic mockups with sample data. The interface in the screenshots is shown in Russian.